E-Conveyancing Services

Yes. PEXA supports linked or simultaneous settlements, ideal for buyers selling and buying at the same time. We manage coordination to minimize cross‑transaction risk.

PEXA has robust contingency plans including:   99.99% uptime   24/7 technical support   Secure backup of signed documents   Ability to reschedule and complete settlements without starting over. Our premium packages even include a settlement guarantee to ensure completion as scheduled.

Some older titles may not be in the PEXA system. In these rare cases, traditional paper settlement is still required. We’ll notify you early if this applies and manage the process to ensure compliance and smooth progression

Most major lenders and agents are on PEXA, but if your lender or the other party is not, we can often bridge the gap by lodging signed documents electronically and managing parallel processes. We’ll explain all your options before proceeding.

Once the PEXA workspace is created and critical documents are signed, it’s very difficult to revert to paper. That’s why we ensure everyone agrees and is prepared before starting. We’ll walk you through readiness checkpoints to avoid any premature commitment.

Yes. PEXA supports the dignity, privacy, and ethics valued in Islamic practices. Our VOI and signing do not require physical presence, respecting modesty and religious guidelines. Digital records are maintained securely and confidentially, and we can facilitate Arabic communication or coordinate with Islamic legal advisers if needed.

We are authorised VOI agents and can meet with you in-office.

Yes. The PEXA financial workflow includes adjustments for stamp duty, Emergency Services Levy, council rates, water, and strata contributions—all calculated and paid automatically on settlement day.

It’s not yet mandatory for all transactions, but over 90% of property settlements are conducted electronically through PEXA. Landgate strongly encourages it, and most banks and lenders now require or prefer it. We recommend digital settlements whenever possible, as they offer significantly faster, more secure, and more reliable outcomes.

Yes. PEXA uses bank‑grade encryption, multi‑factor authentication, and fraud prevention systems. The digital VOI process is more rigorous than manual checks, and the integrated system eliminates the risk of lost or fraudulent paper checks. PEXA also stores a full audit trail of all activity for transparency and accountability.

Digital settlements can be 30–50% faster. Traditional paper settlements typically take 4–6 weeks, while electronic settlements often complete within 2–3 weeks, thanks to instant document exchange, automated lodgment with Landgate, and immediate fund transfers.

No, you don't need any special software. As your settlement agent, we handle all the technical aspects of the PEXA platform. You'll only need a standard internet connection, email access, and a device (computer, tablet, or smartphone) for viewing documents and receiving updates. For digital identity verification and document signing, we provide simple, secure links that work on any modern web browser. We guide you through each step, making the process accessible regardless of your technical expertise.

Digital identity verification (VOI) is a secure process that confirms you are who you claim to be. It typically involves two components: 1) Document verification - you'll upload images of your government-issued ID (driver's license, passport, etc.) which are electronically verified against government databases; and 2) Biometric verification - a brief video conference or selfie with liveness detection to confirm the person uploading the documents is the same person in the ID. This process is more secure than traditional in-person verification as it creates a permanent digital record and uses advanced technology to detect fraudulent documents.

PEXA has robust contingency plans for technical issues. The platform maintains 99.99% uptime, but if a problem occurs, several safeguards activate: 1) PEXA's technical support team is available 24/7 to resolve issues quickly; 2) Settlements can be rescheduled electronically without requiring new documentation; 3) The system automatically preserves all verified information and signatures; and 4) Our Premium and Complex Digital packages include a settlement guarantee that ensures we take all necessary steps to complete your settlement as scheduled. In the rare event of a significant platform outage, PEXA has established protocols to minimise disruption.

Yes, digital signatures used in E-Conveyancing are legally binding and fully compliant with Australian electronic transaction legislation. The Electronic Transactions Act and specific conveyancing legislation in Western Australia recognise properly executed digital signatures as legally equivalent to handwritten signatures. PEXA's digital signing process includes multiple security layers: identity verification before signing, unique access credentials, audit trails of all signing activities, and cryptographic protection that prevents tampering. These signatures are actually more legally robust than traditional signatures because they include verification of the signer's identity and a complete record of when and how the document was signed.