Residential Selling Settlement Services

All sellers must sign the necessary documents and complete VOI. If one party is unavailable or overseas, we can assist with powers of attorney or staggered signing arrangements, provided they are legally valid and accepted by Landgate.

Yes. If the buyer causes a delay in settlement and the contract includes penalty interest provisions (as is standard in the Joint Form of General Conditions), you may be entitled to claim penalty interest for each day settlement is delayed. We calculate this on your behalf and can manage the request for payment if applicable.

A discharge of mortgage is the legal process of removing your lender’s interest from the property title once the loan is paid out. This must be completed before or at settlement. If not lodged in time, it can delay the transaction. We work with your lender to ensure the discharge is processed promptly.

You’ll need to sign:   The Transfer of Land form   Discharge of mortgage form (if applicable)   Your seller’s settlement statement   Any PEXA authority or digital verification documents (if settling electronically)   We explain each document and make the signing process as smooth as possible.

Yes, VOI is a legal requirement in WA for all parties involved in the transfer of land. You'll need to present original identification documents either in person or via an authorised VOI agent. We guide you through this step to ensure compliance with Landgate’s requirements.

Not unless it’s agreed in the contract. If you need post-settlement occupation, this must be negotiated with the buyer in writing before signing the Offer and Acceptance. We can help draft appropriate clauses to formalise this arrangement if needed.

If the property has a tenant, you’ll need to disclose this in the contract. The buyer may agree to take over the tenancy (with correct documentation), or may require vacant possession at settlement. We help ensure the correct forms and notices are served and coordinate with property managers if applicable.

Possibly. If the property is not your principal place of residence (e.g. it's an investment), you may be liable for CGT. While we don’t provide tax advice, we recommend you consult your accountant early and we’re happy to provide supporting settlement documents for your tax return.

That’s no problem. We can manage the process remotely and arrange for electronic signing, remote VOI, and PEXA settlement. It’s important to notify us early so we can ensure compliance and timelines are met.

Ideally, you should engage a settlement agent as soon as you decide to sell your property, even before listing it. This allows us to review your title, identify any potential issues, and advise you on preparing for settlement. At the very latest, contact us when you receive an offer so we can review the contract before you sign it to protect your interests.

The mortgage discharge process typically takes 2-4 weeks from application to completion, depending on your financial institution. Some lenders process discharges faster than others. We recommend initiating the discharge process as soon as you accept an offer to avoid settlement delays. We'll guide you through the application process and follow up with your lender to ensure timely processing.